Booking & Queue

Appointments and walk-ins, in one clear flow.

Customers can book ahead or walk in. Trimzy keeps both organised so your team always knows who is next and who is with which barber.

What it does

Online booking

Customers choose services, a barber and a time from the Trimzy customer app. Booking rules and branch operating hours are respected.

Walk-ins and queue numbers

Walk-ins join a queue and move through waiting, called, in service and completed, with no-show handling.

Reschedule and cancel

Customers can reschedule or cancel within the shop’s booking rules.

Kiosk and TV display

A kiosk for self check-in and a TV page showing the queue are available in the Sharp package scope.

What is available today

We label every capability honestly: available, partly available, or planned.

  • Online booking, barber choice and automatic assignmentAvailable
  • Reschedule, cancellation and no-show handlingAvailable
  • Appointment remindersAvailable
  • Walk-in queue with queue numbersAvailable
  • Kiosk check-in and TV queue displayAvailable
  • Live queue refresh on the TV and boardRefreshes automatically; it is not a push-based live feed.Partly available
  • SMS and WhatsApp remindersPlanned

Common questions

Can customers choose their barber?

Yes. A customer can pick a barber, or let Trimzy assign one automatically.

Is the TV queue display included in every package?

It is part of the Sharp package scope. See the Pricing page for the initial scope.

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