FAQ

Frequently asked questions.

Answers reflect what Trimzy does today. If something is not decided yet, we say so.

About Trimzy

What is Trimzy?

Trimzy is a barbershop management platform. It brings bookings, walk-in queues, staff, branches, POS checkout, customers, loyalty and reports into one system, used through the Trimzy mobile apps.

Who can use Trimzy?

Barbershop owners, their staff and barbers, and customers. Owners set up and manage the business, staff and barbers handle the day, and customers can discover shops and book through the customer app.

Booking and queue

Can customers book online?

Yes. Customers can find a shop, choose services and a barber, and book, reschedule or cancel from the Trimzy customer app. Online booking is part of the Fade and Sharp package scope.

Does Trimzy handle walk-ins and queues?

Yes. Walk-ins join a queue with a queue number and move through waiting, called, in service and completed. A kiosk check-in and a TV queue display are available in the Sharp package scope.

Branches

Can I manage more than one branch?

Yes. A business can have several branches, each with its own profile, operating hours, services, staff assignment and package. Reports can compare branches for the owner. Branch limits per package are not defined yet.

Packages and pricing

How much does Trimzy cost?

Pricing is not announced yet. The Pricing page shows the draft Trim, Fade and Sharp packages and what each is intended to include; contact the team to talk about what would suit your shop.

Is there a free trial?

There is no free trial announced. If that changes it will be stated on the Pricing page.

Can I change package later?

Packages are assigned per branch and the product supports moving a branch between packages, with the data kept readable. Billing terms for upgrades and downgrades are not confirmed yet.

Contact

How do I contact the Trimzy team?

Use the Contact page. It lists the channels that are available now and will show WhatsApp as soon as the official number is confirmed.

Do you accept payments or collect my details on this website?

No. This website is informational. It does not take payments or create accounts, and the enquiry form does not store what you type.

Still have a question?

Ask the team directly.